What if they say no to a claim?

00:01 | 22 Jul 2008 | By Lorna Bourke

Take the matter up with the insurer but if that is not satisfactory, ask to have the matter referred to the Financial Ombudsman Service, a free dispute resolution service.

Should I always tell the truth?

00:01 | 28 Jun 2008 | By Lorna Bourke

Yes - because if you don’t, your insurer can not only refuse to pay your claim but could also sue for fraud or obtaining money by deception

Can I have too much insurance?

00:01 | 23 Jun 2008 | By Lorna Bourke

Yes – particularly if it is general insurance such as buildings, contents or motor cover, or income protection and permanent health insurance where there are limits on what will be paid out.

Why is car insurance so expensive?

09:00 | 07 Jun 2008 | By Lorna Bourke

That’s a matter of opinion - in 2006 UK motor insurers wrote £10.2 billion of motor insurance premiums, and paid out over £8 billion in claims.

Do I really need life insurance?

10:00 | 29 May 2008

How much are our lives worth and why do we need to insure them? Advisers Julie Lord and Richard Gough debate the subject of life insurance.

Do I need insurance cover against illness?

07:27 | 27 Mar 2008 | By Caroline Banks

You probably do -  it’s a sad subject to think about but that doesn't mean you should run away from it

Do I really need health insurance?

09:34 | 29 Feb 2008 | By Lisanne Mealing

Do I need old age care insurance?

17:17 | 28 Feb 2008 | By Lorna Bourke

How much home and contents cover do I need?

13:10 | 28 Feb 2008 | By Lorna Bourke

Won’t the state look after me?

13:01 | 28 Feb 2008 | By Lorna Bourke

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